30-40万
Operation manager 运营经理
某外资连锁餐饮公司
上海 10年 本科以上 2018.11.19

职位描述

基本信息:
所属行业:
餐饮服务
所属部门:
营运部(Baker&Spice)
汇报对象:
GM
工作地点:
上海
职位编号:
151473
Duties and Responsibilities责任和职责:
策划,理清,沟通和委派店经理关键职责;
Plan, clarify and communicate with store manager their key roles;
保护品牌,确保餐厅营运符合的 QA、安全标准。
        Sustaining brand image, ensure each restaurant meet QA standards;
负责处理门店日常营运管理工作,帮助解决存在的问题、突发事件和顾客投诉。
Deal with store’s daily operation and help to solve existed problem, emerged crisis and customer complain.
负责新店开张的营运准备工作、开张期间的营运指挥、安排、调度工作及总结分析工作。
Prepare for new store opening and the following arrangement.
培训区经、餐厅经理的管理技能,使餐厅营运保持一贯性的高水准。
Provide management and leadership training for AMs and SMs, in order to keep each restaurant providing the high standards of service;
根据商圈环境制定相应的业务计划,确保每一家餐厅正确执行,达成营业额目标。
Making business plan according to different business environment, ensure each restaurant executed correctly and achieve the sales target;
合理控制各项开支。
Control expenses in the reasonable level;
根据需求招募、训练团队成员,通过持续的训练与发展来提高餐厅团队的营运知识与技能。
Recruit, train new staffs and keep improving operational skills for members by continuous training and developing;
根据公司目标,给营运督导制定明确的绩效目标及个人发展计划,准时完成下属的绩效评估。
Making development plan and sale target for each AM and SM according to company’s target. Complete the performance evaluation for them on time;
与人力资源经理建立伙伴关系,确保后继计划的完成及人员目标的实现;及时奖励及认知员工的成绩。
Develop partnership with HR department to achieve following business and people development plan;
与区经及餐厅经理肩并肩的工作,为餐厅团队提供咨询并营造积极和谐的工作氛围。
Partner with AMs and SMs, be the consultant to the daily operation of restaurants and creating positive and harmonious working environment;
与公司各部门团队合作,以足够的资源支持餐厅团队的工作。
Co-operate with different department to support each restaurant’s operation;
管理和分析财务报表,明确找出区内业绩的趋势和问题;
        Manage and analyze the finance report, capable of understanding the business trend and potential problem in the related district;
确保伙伴遵守法律和目前公司的营运规章要求;
Ensure team members know all current company’s policy and requirements.
作为项目领导者,推进公司正在或即将执行的项目;
Lead certain company projects
与市场部协同合作,配合LSM的需求
Co-operate with marketing department for LSM needs.

职位要求

学历要求:
本科以上
性别要求:
不限
语言要求:
英语
年龄要求:
35岁-43岁
工作年限:
10年

企业介绍

展开信息

猎头信息

Aivin
Aivin
行业:制造/汽车/重工
职位:160
  • 上海公司
  • 021-31266958
  • aivin.xu@risfond.com

对话框

内容